jili44 Privacy Policy – How We Handle Your Personal Data

1. Introduction

This Privacy Policy applies to all users of the jili44 platform, including visitors, registered players, and anyone who interacts with our website at jili44.bet. We are committed to protecting the personal information of every Filipino player who uses our services. This policy describes the types of data we collect, the purposes for which we use it, and the safeguards we have in place to keep it secure. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact our support team to close your account. We review and update this policy periodically — the "Last Updated" date at the top of this page reflects the most recent revision.

2. What Personal Data We Collect

When you register and use jili44, we collect certain personal information that is necessary to operate your account and provide our services. The categories of data we collect include the following:

• Identity information: your full legal name, date of birth, and government-issued ID details when identity verification is required.
• Contact information: your email address, mobile number, and residential address in the Philippines.
• Account credentials: your chosen username and an encrypted version of your password — we never store passwords in plain text.
• Financial information: payment method details such as GCash or Maya account references, bank account numbers, and transaction history. We do not store full card numbers.
• Device and usage data: IP address, browser type, device model, operating system, pages visited, and session duration — collected automatically when you use the platform.
• Communications: records of messages you send to our support team, including chat logs and email correspondence.

We collect only the minimum data necessary for the purposes described in this policy. You are not required to provide optional information, but doing so may improve your experience on the platform.

3. How We Use Your Personal Data

jili44 uses the personal data we collect for the following specific purposes. First, to create and manage your player account, verify your identity, and process deposits and withdrawals in Philippine pesos. Second, to deliver the core platform services — sports betting, live casino games, and mobile gaming — and to personalise your experience based on your activity and preferences. Third, to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming requirements applicable in the Philippines. Fourth, to communicate with you about your account, including transaction confirmations, security alerts, and responses to your support enquiries. Fifth, to detect and prevent fraud, unauthorised access, and any activity that violates our Terms and Conditions. Sixth, to analyse platform usage in aggregate form so we can improve performance, fix bugs, and develop new features. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Sharing Your Personal Data

We do not sell, rent, or trade your personal information to any third party for marketing purposes — this is an absolute commitment at jili44. We may share your data with trusted third parties only in the following limited circumstances. Payment processors such as GCash, Maya, and partner banks receive the minimum financial data necessary to complete your transactions securely. Identity verification providers may receive your ID documents when we are required to conduct Know Your Customer (KYC) checks under Philippine regulations. Regulatory and law enforcement authorities may receive your data if we are legally required to disclose it by a valid court order, government directive, or applicable Philippine law. Technology service providers who help us operate the platform — such as cloud hosting and security monitoring services — may process your data on our behalf under strict data processing agreements. In all cases, we require third parties to handle your data securely and only for the specific purpose for which it was shared.

5. How We Keep Your Data Secure

Protecting your personal data is a technical and organisational priority at jili44. All data transmitted between your device and our servers is encrypted using industry-standard TLS (Transport Layer Security) protocols, so your information cannot be intercepted in transit. Sensitive data stored on our servers — including financial records and identity documents — is encrypted at rest using AES-256 encryption. Access to personal data within our organisation is strictly limited to staff who need it to perform their job functions, and all access is logged and audited. We conduct regular security assessments and penetration tests to identify and address vulnerabilities before they can be exploited. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. While no system is completely immune to risk, we continuously invest in security infrastructure to keep your data as safe as possible.

6. Your Data Rights

As a user of jili44 and a resident of the Philippines, you have the following rights regarding your personal data. You have the right to access a copy of the personal information we hold about you — simply contact us at [email protected] to make a request. You have the right to correct any inaccurate or incomplete information in your account at any time through your account settings or by contacting support. You have the right to request deletion of your personal data, subject to our legal obligations to retain certain records for regulatory and financial compliance purposes. You have the right to object to or restrict certain types of processing, such as the use of your data for platform analytics. You have the right to data portability — we can provide your data in a structured, machine-readable format upon request. To exercise any of these rights, email us at [email protected] with your full name and account details, and we will respond within a reasonable timeframe. If you believe your rights have been violated, you may also lodge a complaint with the National Privacy Commission of the Philippines.

7. Cookies and Tracking Technologies

jili44 uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and securing your session — these cannot be disabled without affecting platform functionality. Analytics cookies help us understand how players navigate the site, which pages are most visited, and where technical issues occur, so we can make targeted improvements. We do not use third-party advertising cookies or share cookie data with ad networks. You can manage your cookie preferences through your browser settings — most browsers allow you to block or delete cookies, though doing so may affect how certain features of jili44 work. By continuing to use the platform after being informed of our cookie use, you consent to the use of essential and analytics cookies as described in this policy. For more detailed information about the specific cookies we use, contact our support team.

8. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili44 handles your personal data, our support team is available 24 hours a day, seven days a week. You can reach us by email at [email protected] — please include "Privacy Request" in the subject line so your message is directed to the right team promptly. For general questions about the platform, the FAQ page covers many common topics and is available instantly. If your concern relates to a potential data breach or a serious privacy violation, please mark your message as urgent and we will prioritise your case. jili44 is committed to handling all privacy-related enquiries with care, transparency, and respect for your rights as a Filipino player.